Refund policy
If you need to return an award(s), please contact our customer service team at 1-866-982-3172 as all returns must be authorized for tracking purposes.
• We must be notified of pending returns within 7 business days of the order delivery date.
• All return orders are subject to a 30% restocking charge.
• Custom Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Glassware, and Shipping Charges are NON-REFUNDABLE.
• We must be notified of pending returns within 7 business days of the order delivery date.
• All return orders are subject to a 30% restocking charge.
• Custom Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Glassware, and Shipping Charges are NON-REFUNDABLE.